How It Works.

From scattered proof to winning disputes

Resources

Automatically collect, structure, and export evidence — built for how disputes are actually evaluated.

Automatically collect, structure, and export evidence — built for how disputes are actually evaluated.

When a dispute hits Stripe or Shopify Payments, you need to respond fast — with clear, structured evidence.

When a dispute hits Stripe or Shopify Payments, you need to respond fast — with clear, structured evidence.

Capture evidence from the start

Capture evidence from the start

Build custom forms to meet legal standards for reporting and documentation, making evidence collection straightforward.

Build custom forms to meet legal standards for reporting and documentation, making evidence collection straightforward.

Structure your evidence into a real case

Structure your evidence into a real case

Combine messages, delivery, and customer activity into one clear timeline — built for dispute review.

Combine messages, delivery, and customer activity into one clear timeline — built for dispute review.

Turn your evidence into a winning case

Turn your evidence into a winning case

Export a structured timeline with all evidence — ready for dispute review and decision-making.

Export a structured timeline with all evidence — ready for dispute review and decision-making.

Fast onboarding

PDF records

Team roles

Legal defense

RESOURCES

RESOURCES

Guides & Documentation

Guides & Documentation

Getting started

Organization Setup

Team Member Management

Subscription Management

Creating a Support Page

Email Management

PDF Management

Ai Features

Getting started

1

Create your account

Visit structremate.com and click "Get Started". Enter your name, email and business name. You'll receive a confirmation email to verify your account

2

Log In & Explore the Dashboard

After logging in you land on the Projects page. This is your central hub where every customer case is displayed as a card showing status, risk level, and lead time.

3

Navigate the Interface

Use the left sidebar to switch between Projects, Organization Settings, and Support Page Settings. The top bar gives you search, notifications, and quick access to your account.

4

Open Your First Case

Click any project card to open the detailed view. Here you'll find customer messages, internal notes, case metadata, timers, and the ability to export documentation.

Getting started

Organization Setup

Team Member Management

Subscription Management

Creating a Support Page

Email Management

PDF Management

Ai Features

Getting started

1

Create your account

Visit structremate.com and click "Get Started". Enter your name, email and business name. You'll receive a confirmation email to verify your account

2

Log In & Explore the Dashboard

After logging in you land on the Projects page. This is your central hub where every customer case is displayed as a card showing status, risk level, and lead time.

3

Navigate the Interface

Use the left sidebar to switch between Projects, Organization Settings, and Support Page Settings. The top bar gives you search, notifications, and quick access to your account.

4

Open Your First Case

Click any project card to open the detailed view. Here you'll find customer messages, internal notes, case metadata, timers, and the ability to export documentation.